I would like to…test in real life and experiment with developed solutions.
If this is your co-creation target, the tools of this category can help with that. Click on any tool you are interested in and find out more about what is needed to use it and reach your target successfully.
Below the name of each tool, you can find an overview of the selection criteria (reading the icons clockwise):
1. Format
2. Time frame
3. Target group (group size and group expertise)
4. Facilitation level
Assumption Mapper
The Assumption Mapper tool aims to help with identifying and prioritizing key assumptions regarding the desirability, viability, and feasibility of a product or service. Mapping these assumptions can help spot the riskiest of them and determine which of those assumptions are the easiest to test
Supporting files
Required Materials
- Papers
- Pens
- Post-its ICT
Tips and Limitations
It is suggested to use this tool with five people.
Instructions
- The participants are asked to Individually write down four key assumptions about desirability, viability and feasibility (10 min).
- The participants are then asked to share their assumptions with the group. A group discussion follows, letting the participants build on each other's assumptions (15min).
- The participants are asked to identify the most critical assumptions (15min) jointly.
- The participants are asked to work on the previously identified critical assumptions, deciding which of those would be easy(ier) or (more) difficult to test (10min).
- The group of participants, jointly with the facilitator(s), decide which of the assumptions will get actually tested (10min).
Sources and References
Blink Testing
Blink Testing is a valuable tool that can be used to check what visual elements of a product or a service are most prominent within an eye blinking, as well as to figure out how its users get initially oriented or re-oriented after an interruption. In this method, the participants (users) are shown preselected page(s) for 5 seconds; then, the image is taken away.
Supporting files
Online platform for setting up the Blinking test
Required Materials
- Predefined pictures to be shown in A3 printed version
- Timer
- Papers
- Post-its
- Pens
- ICT: PC, strong internet connection, pens, papers
Tips and Limitations
- It is suggested to allocate 10 min for facilitating this tool.
- Please note that if the suggested online platform for setting up the blinking test will be used, this website automatically takes the page/picture after 5 seconds.
Instructions
- The first step of the tool is for the facilitator(s) to define the page(s)/picture(s) to be shown to the participants (users) and to create the test, printing the page(s)/picture(s).
- The participants (users) take the test for the predefined page(s)/picture(s) and are then asked to write down their results.
- For the last step of the tool, the facilitator(s) collect and analyse the result, looking for emerging patterns.
Sources and References
Journey Mapping
Journey mapping is a tool to represent step-by-step the interaction between the user and service. The process is mapped from the user's perspective, describing what happens at each stage of the interaction, what touchpoints are involved, and what obstacles and barriers may be encountered. The journey map is often integrated into additional layers representing the level of positive/negative emotions experienced throughout the interaction.
Supporting files
Required Materials
- Journey Mapping template in A0 printed (or online) version
- A0-A4 piece of paper with a pen to create a template yourself
Tips and Limitations
Depending on the chosen variable/topic, it is suggested to use this tool for 1-3 days. This tool can be used in different phases of a project, ensuring continuous evaluation.
Instructions
- Download template or create an analog, e.g. in Excel.
- Pick a specific variable, e.g. stakeholder satisfaction level in relation to the project success, or the level of approval of a policy per each stakeholder. Thereby you can see the changes in a chosen variable over time, at each stage of perfomance.
- Take an average between the most satisfied and the least satisfied stakeholders at each step within a timeline of a project.
- Separate each stakeholder with a different colour for every row in a table underneath the timeline.